Most creators are comfortable with the creative side of a brand deal. The invoicing part — less so. It feels administrative, slightly awkward, and easy to put off. But how you invoice a brand directly affects when you get paid, and whether you get paid at all.
A professional invoice isn't just a payment request. It's a document that sets expectations, protects you legally, and makes it easy for the brand's finance team to process payment without coming back to you with questions.
This guide covers everything you need to know about invoicing brands — from what to include and when to send it, to what to do when payment doesn't arrive on time.
A lot of creators send invoices that are missing key information, which causes delays. Finance teams at brands can't process a payment without certain details — and chasing you for them adds days or weeks to the process.
| Field | Why it matters |
|---|---|
| Invoice number | Unique reference for tracking and accounting. Use a consistent format — INV-001, INV-002, etc. |
| Your legal name or business name | Must match the name on your bank account or payment details. |
| Your address | Required for tax and legal purposes in most countries. |
| Tax ID or VAT number | Required if you're VAT registered (UK, EU) or need to show tax identification (US, AU, CA, NZ). |
| Brand's name and address | The entity you're billing — confirm this with your contact before invoicing. |
| Issue date | The date you sent the invoice — this is when the payment clock starts. |
| Due date | Calculated from your payment terms. Never leave this blank. |
| Line items | A clear description of what you're charging for — e.g. "1x Instagram Reel — Sponsored Post — Brand Name Campaign." |
| Subtotal, tax, and total | Always show the breakdown. Never just a total amount. |
| Payment details | Bank account, IBAN, PayPal, Wise, or whichever method you've agreed on. |
Always confirm the billing entity before you invoice. Large brands often have a separate legal entity or subsidiary that handles payments. Your contact at the brand is not always the right name to put on the invoice — ask their finance team if you're unsure.
The timing of your invoice depends on what you've agreed in the contract. Most creators invoice at one of three points:
Don't wait to invoice. Every day you delay sending your invoice is a day added to your wait for payment. Send it the moment you're entitled to — the same day as approval if possible.
Payment terms define how many days the brand has to pay after receiving your invoice. The most common options:
Payment due 14 or 30 days after invoice. Net 30 is the most widely accepted standard. Net 14 is reasonable to request for smaller brands or one-off deals.
Larger companies often have longer internal payment cycles. This is common with agencies. If you accept these terms, factor the wait into your cash flow planning.
A deposit before you start work protects you if the project is cancelled. Completely normal to request — professional brands won't push back on this.
Some large brands try to impose 90-day terms. This is a long time to wait — negotiate down to Net 60 at minimum, or request a deposit to offset the wait.
Whatever terms you use, they must be stated clearly on the invoice and agreed in the contract beforehand. Payment terms you add to the invoice without prior agreement are harder to enforce. For a full breakdown of which terms to use and how to negotiate them, see what payment terms to use for brand deals.
Tax obligations vary significantly by country, and getting this wrong can cause real problems — either for you or for the brand's accounting team.
If you're unsure about your tax obligations, speak to an accountant. Tax rules change, and the consequences of getting them wrong — over or under charging — are yours to deal with, not the brand's.
Late payment is one of the most common frustrations for creators. Most of the time it's not intentional — invoices get lost, finance teams have backlogs, and approvals get delayed internally. But that doesn't mean you should just wait.
If payment hasn't arrived by the due date, send a short, professional email the same day. Keep it factual and non-confrontational.
Hi [Name],
Just a quick note to flag that invoice [INV-XXX] for [amount] was due today. Please let me know if there's anything you need from my side to process the payment.
Best,
[Your name]
If there's still no payment or response, follow up again. This time it's appropriate to be slightly more direct.
Hi [Name],
I'm following up on invoice [INV-XXX] for [amount], which is now 7 days overdue. Could you confirm the payment status or let me know if there's an issue with the invoice?
I've attached the invoice again for reference.
Best,
[Your name]
At this point, copy in a more senior contact if you have one, and reference your contract terms explicitly. If your contract includes a late payment interest clause, mention it. For a complete word-for-word follow-up sequence across all stages, see how to follow up on an unpaid invoice as a creator.
If payment doesn't arrive after 60 days and you've exhausted all contact attempts, you have legal options — small claims court, a formal letter of demand, or a collections agency. The right path depends on the amount and the country. Having a signed contract makes all of these significantly easier.
If you're managing multiple brand deals at once, it's easy to lose track of which invoices have been paid, which are outstanding, and which are overdue. A spreadsheet works, but it requires manual updates and doesn't send you reminders.
Dealvio's Invoicing module automatically tracks the status of every invoice — Draft, Sent, Pending, Overdue, Paid — and flags overdue payments directly in your notifications. The Cash Flow tab shows you what's coming in over the next 30, 60, and 90 days, so you can plan around payment timelines instead of being surprised by them.
Dealvio generates professional, automatically numbered invoices with country-aware tax logic — and flags overdue payments before they become a problem.
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